Privacy Policy

Last updated: July 2, 2025

This Privacy Policy explains how POLMED Connect ("we", "our", or "us") collects, uses, and protects your personal health data through our Android application. This app is intended for members of a medical aid scheme who are 18 years or older, and is designed to promote healthy living by rewarding physical activity with wellness points.

1. Information We Collect

With your explicit permission, the app accesses health and activity data from Health Connect, including:

• Steps walked
• Exercise sessions
• Distance traveled
• Heart rate
• Calories burned (total and active)
• Workout summaries

2. How We Use Your Data

We use this data to:

• Calculate wellness points based on your daily and weekly physical activity
• Provide feedback and insights to support your healthy lifestyle goals
• Allow your medical aid scheme to assess and issue rewards based on verified activity

3. Data Storage

Your health data is processed and stored securely on your device. Optionally, it may be synced to our secure backend system for long-term recordkeeping and reward processing. All data transmissions are encrypted using industry-standard protocols.

4. Data Sharing

We do not sell or share your data with third-party advertisers. Your data may only be shared with your affiliated medical aid provider to validate wellness rewards, and only if you have explicitly consented to such sharing.

5. Data Retention and Deletion

We retain your health data only for as long as needed to provide app functionality and support reward programs. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Access and review the data we store
• Request correction or deletion of your data
• Withdraw consent for data processing
• Limit or object to data use for non-core features

7. Children's Privacy

This app is not intended for use by children under the age of 18. We do not knowingly collect or process data from anyone under 18 years of age.

8. Changes to This Policy

We may update this Privacy Policy as necessary to reflect legal or operational changes. You will be notified of significant changes via app updates or email if applicable.

9. Location Data

With your permission, POLMED Connect may access your device’s location to enable the Smart Provider Finder feature. This helps you:

• Find nearby doctors, clinics, specialists, and other healthcare providers aligned to your medical aid plan
• Receive personalized and relevant results based on your current location
• Filter providers by distance or proximity

Location data is only accessed when using this feature and is not stored or shared with third-party advertisers. You may disable location access at any time through your device settings.

10. Contact Us

If you have any questions or requests regarding this policy, please contact:

POLMED
Email: polmed@medscheme.co.za